Get Help from our Team 24/7:

The fastest way to reach us about any issues is by email. All inquiries are placed in a queue and responded to in sequence.

Please note:

• If you’ve got a tracking number please wait until 12 working days have passed before asking where your item is. Sometimes tracking won't update, even though the parcel is moving.  

• If you've ordered and had no confirmation - please check your spam folder!

• Lastly, we kindly ask you to not email more than once, as your ticket will be pushed back to the end of the line. 

Email us at: store@house-a-home.com

We do also have an FAQ page which will answer most general questions.